Glenn Congram: Founder & Trainer

Glenn is an ardent first aid advocate who became a full time Paramedic in 1991. Since then community members in both rural NSW and metropolitan Sydney have benefited from his extensive on-road and managerial experience. With a passion for saving lives and helping his community, it was a natural progression for Glenn to start Just First Aid in 2003. “I wanted people to feel confident in their own abilities if they were faced with an emergency situation. Providing first aid assistance can be scary but as a Paramedic I hear all too often the words I didn’t know what to do or I just stood there. By starting Just First Aid I hoped that I could alleviate some of the fear and help my community to save lives.” In 2009 Glenn was awarded the Royal Humane Society’s Bronze Medal for Bravery by Governor Marie Bashir at a ceremony at Government House in Sydney for his heroic lifesaving actions at the scene of a motor vehicle accident in Dolphin Point.


Medical qualifications:

Bachelor of Health Science (Paramedic)
Diploma of Paramedical Science (Pre-Hospital Care)
Certificate IV in Workplace Training and Assessment
Certificate IV in Frontline Management
New South Wales Ambulance Service Certificate to Practice
NSW State Emergency Management Committee – Managing an Emergency Operation Course
NSW State Emergency Management Committee – Working in an Emergency Operations Centre
NSW State Emergency Management Committee – Managing an Emergency Operation
NSW State Emergency Management Committee – Exercise Management
NSW State Emergency Management Committee – Emergency Management Arrangements
NSW State Emergency Management Committee – Introduction to Emergency Risk Management
NSW Health – Australian Inter-Service Incident Management Systems


Danielle Congram: Business Manager

Danielle plays a vital role in the administration and smooth running of Just First Aid as well as arranging Glenn’s hectic schedule. She comes from an administrative background in Sydney and now enjoys balancing her role with Just First Aid with her other passion of being an Early Childhood Educator.